Join our team
Location: Batu Pahat,Johor
As a Marketing Creative Associate, you will be responsible for generating, writing, and executing creative concepts that align with our brand's vision and campaign objectives. You will collaborate with other brands to explore new ways to build our community and further our reach. You will present, share, and review creative work with our Creative Director and manage multiple projects from start to finish. You should also be able to help with photoshoot planning and execution, including pre-shoot preparations and location bookings.You will be expected to understand consumers' evolving preferences and how to reach them using various channels and platforms online. With fluency in social media platforms like Instagram and Facebook, you should be comfortable with managing postings and analytics. Other duties may also be assigned as required.
To qualify for the Marketing Creative Associate, you should have a minimum of 2 years of experience in a creative agency or e-commerce brand. You should be skilled in using Adobe Photoshop, Lightroom, Illustrator, and Premiere Pro to bring your creative ideas to life. You should also be available to work on Saturdays as needed and currently be based in Batu Pahat,Johor. Previous experience in social media planning, photography, and videography is preferred, and an ability to illustrate or copywrite would be a bonus. Fluent in English, you should be a good team player who is energetic, positive, and eager to learn new skills
The Customer Service Specialist is responsible for providing exceptional customer support through various communication channels such as email, marketplace customer service and Facebook Messenger. This role involves addressing customer inquiries about products and company policies, developing business strategies, improving customer experience workflows, and identifying ways to enhance overall customer satisfaction. Additionally, the specialist will collaborate with team members and managers to coordinate daily workflow activities and perform any other tasks assigned by their supervisor.
The ideal candidate for this position will have a strong commitment to consistently delivering high-quality performance and the ability to handle a demanding work schedule. They should hold a diploma or degree, possess cultural awareness, and reflect our company's core values, which focus on providing affordable, high-quality living essentials for everyday Asians. Fluency in English and Malay (written and spoken), as well as computer literacy, is required, with Mandarin proficiency being a plus. The candidate should have a highly approachable and friendly demeanor, with a focus on providing outstanding customer experiences, and at least one year of experience in the Customer Service field, preferably in the eCommerce industry. A commitment to providing timely, attentive, and upbeat service to customers while addressing their needs in a manner that positively reflects the company is essential. Standout qualities include a positive, confident, flexible, and friendly attitude, as well as a genuine desire to help others.
To apply, write to: email@example.com, firstname.lastname@example.org
Please note that only shortlisted candidates will be contacted.